Jul 23 2008

Email Spam Filter Not Doing the Trick

Published by Romie at 7:45 am under spam solutions

Have you gotten a spam filter installed on your own personalized domain and still seem to be getting a lot of spam?

One of our users was receiving an exorbitant amount of email, good chunk of it spam and he never complained because he thought (since he got an improvement on how much spam he was getting after installing our service) it was a normal fact of life to get spam everyday.

We caught this fact through our standard log check and discovered that he had another server forwarding 1000s of emails to his server and bypassing any filtering services.

We alerted him of this and we were able to rectify the situation and reduce his spam-load even more!

This is not something extra the client paid for, it was just us taking care of our customers and being aware of what was going on (I had to throw in that plug, we do try to go the extra mile and help our customers).

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